Refund policy

For your peace of mind there is a zero-hassle full 30 days on returns. I want everyone who gives a piece of my art its new home to be completely satisfied.  Once you have received the work you have 30 days to live with it to make sure it's the perfect piece for your space.  I look forward to having you as a collector of my work moreso than a 1 time buyer.

The way we package for shipping its rare, however, if the artwork has been damaged in the delivery please keep all packaging and email me for return mailing instructions. If you experience any problems at all regarding your order please email me at lars@larsowensfineart.com and I will be happy to help.

To start a return, you can contact us at lars@larsowensfineart.com. (Please note that returns will need to be sent to Lincoln, NE)

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at lars@larsowensfineart.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at lars@larsowensfineart.com.